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Sirui tripod repairs – part 2

Remember my post 2 years ago about the past Sirui tripod repairs? I had to send in my already discontinued Sirui  M-3204X tripod again!

Summary:
The half shells / shims – which are part of the inner sliding mechanism seem to have easily gotten out of their place and as a result the whole sliding mechanism didn’t move smoothly anymore or even would block completely. Back then I sent in the tripod for repairs and received it back with fresh half shells / shims and on one leg Sirui even replaced the top-most sliding element because the notches where the half shells / shims sit on were already fringed which makes the fit between the leg element and the half shells / shims quite loose. In the picture above you see the difference between the replaced leg segment (bottom) and the old ones, where the notches are clearly fringed. I’m glad that Sirui didn’t charge for the repairs.

What happened now:
As it was to expect after some time also the other two  top-most leg segments on the other two legs showed the same problem. After writing the German Sirui service what happened I sent in my tripod again and just received it back a couple of days ago. I was quite surprised what Sirui had come up with now: Apparently they figured out that their half shell / shim part was not fit for the job and replaced it with a different construction, see in the next image:
You can clearly see that the the leg segments have been exchanged by new ones where the notches are fresh and sharp. Also the shape of their sliding shim / shell changed noticeably. I guess this construction makes way more sense because it fits and sits well on the end of the leg segments without any play in either direction. I’m actually curious whether Sirui already uses this kind of sliding mechanism for their more up-to-date tripods. Can anybody confirm?

Sirui tripod repairs

Remember the post Finally a new tripod from approx. 3 years ago?

Finally my Sirui M-3204X (nowadays N-3204X) tripod  has shown some wear and it was about time to get it repaired. Nothing actually broke, only the half shells – which are part of the sliding mechanism – in the upper segment were worn out and sliding out the segment was really hard or not possible at all. Sometimes the sement even came off, like shown in the picture on the right.

Actually I wanted to get it repaired already earlier but never was sure whether I would get it b14215410_1032975160154142_1926410967_oack in time for planned photography trips. After I returned from the Faroe Islands a bit more than a week ago I knew that I can spare the tripod for a while because no other photography trips were planned.

What can I say, I sent the tripod in for service and received it back within 4 days only! Fully repaired and covered by the warranty (which is 6 years) coming with a nice letter stating what has been exchanged and repaired. Wow, when I received it back I couldn’t believe that it took not even a week. I’m impressed Sirui! This makes me confident to keep recommending Sirui tripods to other people. The price / value ratio is amazing!